H2O Wireless Customer Questions, Answers, and How-to Guides (2024)

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Top Answers & How-to Guides

What is H2O Wireless's Phone Number?

The question we are asked most often is about how to talk to H2O Wireless customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recharge My H2O Wireless Account?

In summary, there are a few different ways to recharge your H2O Wireless account. You can buy a refill card, use an online account...

How Do I Turn Off Auto Pay with H20 Wireless?

Learn how to easily stop autopay on your H20 Wireless account. Just follow these steps to do so.

Ask any question you have about H2O Wireless customer service, get an answer now.

Contact H2O Wireless customer service

Recent H2O Wireless Customer Questions

how to change plan not on the phone but internet only?

To change your H2O wireless plan through the internet, follow these steps:1. Go to the H2O Wireless website.2. Log into your account.3. Look for an option like "Plan Management" or "Change Plan".4. From there, you can select a new plan, confirm your choice, and follow the prompts to complete the transaction. Remember, changes will take effect from your next billing cycle.Please note: It's important to ensure you're making the right choice for your needs, as each plan has differing cost, data allowance, and features.

Asked Jun 7, 2024 3:29 PM

Help me with my H2O Wireless customer service issue

Account Management

How Do I Recharge My H2O Wireless Account?

In summary, there are a few different ways to recharge your H2O Wireless account. You can buy a refill card, use an online account...

Read more

How Do I Turn Off Auto Pay with H20 Wireless?

Learn how to easily stop autopay on your H20 Wireless account. Just follow these steps to do so.

Read more

Can I Change My H2O Wireless Plan?

Yes, you can change your H2O Wireless plan. We understand that your mobile usage needs may vary over time. To change your plan, simply...

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Number Porting

How Do I Transfer My Number to H20 Wireless?

Customers who switch to H20 Wireless but also want to keep their phone numbers have to have their numbers released or ported by their...

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How Long Does It Take to Transfer My Number to H2O Wireless?

The time it takes to transfer your number to H2O Wireless can vary, but generally, the process takes about 24 hours. However, it may...

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Activation

How Do I Activate My New H2O Wireless Number?

Customers interested in activating their H20 wireless service can start by visiting the website and following the step-by-step instructions...

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Can I Bring My Own Phone to H2O Wireless?

Yes, you can bring your own phone to H2O Wireless. We support most unlocked GSM devices, which means you can simply insert an H2O Wireless...

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Replacement Sim Card

How Do I Get a Replacement Sim Card for H2O Wireless?

Users can get a replacement SIM card for H2O Wireless by following the instructions highlighted above. You can visit the local store...

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International Calling

What are the International Calling Rates with H2O Wireless?

H2O Wireless offers competitive international calling rates for its customers. The rates vary depending on the country you are calling....

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APN Settings

What are the APN settings for H2O Wireless?

To configure your device with H2O Wireless, you need to set up the Access Point Name (APN) settings correctly. For Android devices,- Name: H2O Internet- APN: PRODATA- Proxy: Not set- Port: Not set- Username: Not set- Password: Not set- Server: Not set- MMSC: http://mmsc.mobile.att.net- MMS proxy: proxy.mobile.att.net- MMS port: 80- MCC: 310- MNC: 410- Authentication: Not set- APN type: default,supl,mmsFor iOS devices, navigate to Settings > Mobile Data > Mobile Data Network, and enter the same APN settings mentioned above. Make sure to save the changes and restart your device....

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Family Plans

Does H2O Wireless offer Family Plans?

Yes, H2O Wireless offers Family Plans which are designed to cater to the needs of families or groups looking to manage multiple lines...

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FAQ Table of Contents

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Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers

H2O Wireless Customer Questions, Answers, and How-to Guides (2024)

FAQs

How do I contact h20wireless customer service? ›

PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS. Most customer concerns can be resolved quickly and to the customer's satisfaction by calling our customer service department at 1-800-643-4926.

What is the H2O account number and password? ›

H20 Wireless

Account # is the full 20 digits of the SIM Card number and password is last 4 digits of SIM number. But you need to call customer service at 1-800-643-4926 and ask them to release your number for porting so you might as well confirm the account # and PIN with them.

How to get transfer PIN from H20 wireless? ›

H2O Wireless - You need to call the H2O customer service at 1-800-562-3229 or 1-800-643-4926 and ask them to release your number for porting and to provide you your account # and PIN. They will ask you to provide the 3 most recent outgoing calls to verify that it's your number.

How do I setup my H2O network? ›

How to configure APN settings for H2O wireless
  1. Go to the Settings menu on your device.
  2. Select the Network & Internet option.
  3. Choose Mobile Network and then Access Point Names.
  4. Tap on the "+" symbol to add a new APN.
  5. Enter the APN, Username, and Password provided above.
  6. Save the settings and restart your device.

How do I contact Spendwell customer service? ›

You may change your Servicing Email Address by entering the new address in the profile settings for your spendwell account and following the applicable procedures or by speaking to a customer service representative by calling 1-833-609-8472 (International 1-470-823-0574).

How do I cancel my H2O plan? ›

You can cancel AutoPay at any time with no additional fees by pressing Cancel AutoPay in your H2O Account or by calling our customer service team at 1-800-643-4926. Are there any additional fees for cancelling AutoPay? No! There is no charge for cancelling and you may cancel at any time.

How do I check my H2O balance? ›

How do I check my account balance from my phone? Text the word "bal" to 327986787 from your phone and you'll receive a message indicating the remaining balance or visit www.h2owireless.com/my-account.

Does H2O have an app? ›

Application for use by H2O Wireless subscribers. This app allows the user to check their balance, recharge with a pin, store their account list locally on the phone and view data/mms configuration info.

Can I keep my number with H2O Wireless? ›

At H2O Wireless, we believe in helping you keep the phone number you love. We also believe in helping you get the phones and service you deserve at a real savings.

How do I transfer my mobile number to another mobile? ›

How do I transfer my mobile number?
  1. Text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text. ...
  2. Contact your new network and give them the PAC code. ...
  3. Check the SIM works in your phone and the new number has ported across.
Jul 24, 2024

What is the number for +1 888 898 7685? ›

Reach out to AT&T Support online or call (888) 898-7685. Prior to transferring your phone number, you may receive a text message from AT&T to confirm your request.

How do I get my H2O account number? ›

H2O Wireless

Account number: You need to call customer service a 1-800-643-4926 and ask them to release your number for porting and provide you with your account number and PIN. PIN number: Instructions above. They will ask you to provide the three most recent outgoing calls to verify that it's your number.

What network does H2O mobile use? ›

h2o Wireless is a United States-based prepaid cell phone service, that utilizes the AT&T network. It is a brand of mobile virtual network operator (MVNO) Locus Telecommunications, a subsidiary of Telrite Holdings, Inc., since 2019.

What are APN settings? ›

Access Point Name (APN) are the settings your phone needs in order to set up a connection with the gateway between your carrier's cellular network and the Internet. It defines the network path for all cellular data connectivity. Some carriers require you to enter your APN settings to set up your cellular service.

How do I contact Senva customer support? ›

Remember, Senva offers live customer and technical support via email sales@senvainc.com or toll-free (866) 660-8864.

How do I contact Azuni customer service? ›

Please feel free to contact us using the form below or email Azuni: info@azuni.co.uk or by telephone during working hours (9am to 5pm GMT): 0044 208 995 1100.

How can I speak to a representative at AirTalk Wireless? ›

Questions regarding supported services can be made by contacting an AirTalk Wireless representative at: +1 (855) 924-7825.

How do I contact hand2mind customer service? ›

Please contact us at info@hand2mind.com or call Customer Service at 800.288. 9920 if you would like to partner with us to provide kits.

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